Cancellation & Payments Policy

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Effective Date: March 26, 2026

 At Indy SF Construction LLC, we aim to provide a transparent and flexible experience for every client. The following outlines how payments, cancellations, and refunds are handled.

Estimates & Payment Structure

We provide a clear estimate and invoice before work begins so you understand the full scope and cost of your project.

• In most cases, payment is not required until work is completed
• Some clients may choose to pay in advance or in phases throughout the project, but this is optional unless otherwise agreed upon

Project Cancellations (Before Work Begins)

Clients may cancel a project prior to the start of work.

• If no work has begun and no materials have been purchased, no payment is required
• If preparation work has already started (such as planning, scheduling, or material orders), applicable costs may be charged

Cancellations After Work Has Started

Once work has begun:

• The client is responsible for payment for all completed work and any materials purchased or ordered
• An invoice will be issued for work performed up to the cancellation date

Refunds

Due to the nature of construction services:

• Refunds are generally not provided for completed work
• If there are concerns regarding the quality of work, we encourage clients to contact us so we can address and resolve the issue promptly

Changes to Project Scope

If changes are requested during the project:

• We will review and approve all changes with you before proceeding
• Adjustments may affect pricing and timelines
• Updated costs will be clearly communicated

Right to Modify Payment Terms

While we typically do not require deposits, we reserve the right to request a deposit or progress payments for certain projects based on size, complexity, or material requirements. These terms will always be discussed and agreed upon in advance.

Communication

We value clear and open communication. If you have any questions or concerns at any stage, we encourage you to reach out so we can work toward a solution.

Contact

For any questions regarding this policy, please contact us at:
📧 eliasdesousa09@gmail.com